NEC SL1000 supports SIP trunk, and therefore it is possible to connect the system to Skype via Skype Connect (formerly known as Skype SIP trunk service). With the service subscribe for the business owner, now it is possible to integrate Skype call button into your corporate website. Meaning when a potential customer sees your website and wish to contact you for further enquiry on the NEC communication platforms, they can simply click on the Skype button to make a call direct to the company.
Below shows you how typical Skype users see this Skype Connect user, and how can outside users (offnet) make a direct call to the users behind this Skype Connect service;
Connecting NEC platforms to Skype
- The customer need
to subscribe to Skype Connect http://www.skype.com/intl/en-us/business/skype-connect/#t_overview
- In a way this is a
SIP trunk service from Skype, so on the NEC platform side you will need to quote
in the necessary hardware / software licenses (VoIP card, MEM, SIP trunk
licenses)
- At Skype Connect
you will need to sign up for the channels (concurrent calls required), each
channel US$6.95/month
- Ensure necessary
network configuration are done over at the customer end (to allow SIP
messages)
How Skype user see
you
- Once the Skype
Connect has been setup, you will have a online unique nickname assigned for this
service
- So to normal Skype
user, they will see you as just another contact on their buddy
list
How to call to NEC platform from
Skype
- In the Skype
Connect setting, you will need to assign the nickname to a internal number (can
be a virtual number or physical) which has been setup in your NEC
platform
- So when Skype user
click on your nickname, the assigned number behind the NEC platform will
ring
How to call to NEC platform from
Outside
- For outside users
(PSTN, mobile) to call you, online number is required. This online number is an
add-on service which you will need to subscribe.
- So when you have
this online number, basically the Skype will translate this number to your Skype
unique nickname
- Below shows you which are the countries that this service provide (local number) =>
Australia
How to call to Skype from NEC
platform
- It is not possible
for users behind the NEC platform to seize a SIP trunk to call Skype user
directly (phone cannot send alphanumeric)
- As such for users
behind NEC platform to call Skype users, same thing the Skype user will need to
subscribe to online number
