Tuesday, 12 June 2012

NEC SL1000 Hotel

NEC SL1000 is well suited for deployment in budget/boutique hotel/motel. It does comes with hotel features like check-in/check-out, room cutoff,wake-up call, single digital dialing (one-touch), message waiting, room to room calling restriction, toll restriction, room status, room status printout, dss console monitoring (for hotel operator, front desk personnel), do not disturb.

Things to take note of;

  • License: NEC SL1000 Hotel license is required 
  • Operator DSS console: Take note that although in total there are 60keys in the 60keys-DSS console, the last row cannot be used for room extension (where you can check the message waiting status, wake-up call status, room status)
  • Integration to PMS: NO (NEC SL1000 in hotel mode works as a standalone hospitality solution for budget hoteliers where all hotel features relating to NEC SL1000 needs to be done from the phone set itself). For example when a guest checks in, the front desk personnel need to lift up the handset or speaker mode, dial a service code (738 for check-in, 739 for check-out) and then this guest is checked in. Once the guest is checked to the room, the NEC SL1000 system will record down the check-in time, change the toll restriction class and room status.  



Tuesday, 5 June 2012

NEC SL1000: Link up 2 x NEC SL1000 using IP


In terms of integration with NEC platforms or other vendors here are the possibilties for NEC SL1000;
  • TDM - FXS/FXO, ISDN T & S Point
  • IP - SIP trunk
In order to link up 2 x NEC SL1000 systems by IP connectivity, SIP trunk is the only way to achieve this setup. 
Below shows you what are the program commands required =>
As the SIP trunk setup is mirror on both SL1000 (only the IP address pointing, numbering is different) i will only give the config for 1 side.

1. Basic Setup for IP Trunk

PRG10-40-01: Set to 1

PRG10-40-02: Set it to minimum 4 (you will need your 4 x SIP trunk over here)

PRG10-03-02: Set to 1:SIP

2. Setup the SIP trunk

PRG10-12-09/10/03: Define your ip address, subnet mask, default GW

PRG84-26-01: Assign the ip address for the DSP resources (1 ip address per 16 dsp)

PRG10-17-01: Set to 2:Manual

PRG10-17-02: Define the ip address (same as your voip card ip address)

PRG10-18-01: set it to 11 (12 for the other system)

PRG10-23-01: set it to 1:yes

PRG10-23-02: point to the other system ip address

PRG10-23-04: set 12 (when user dial 12, it will point to this sip trunk)

PRG10-28-04: set it to 11 (12 for the other system)

PRG10-29-14: set to 0

PRG84-14-07/08: set it to 1800

do the same setup for the other NEC SL1000 system.

test it out by trying to make call across.


NEC SL1000 Desktop Suite Manual

Download NEC SL1000 Desktop Suite Manual
NEC SL1000 Desktop Suite Manual. This manual is details down the basic installation to setup the NEC SL1000 softphone in client mode. Inside this manual it also mention the plugin for Outlook. The Outlook Add-In allows users to make calls, End Call, Conference, Transfer, and perform screen pops through the Contacts folder within MS Outlook using the NEC Desktop application. The Outlook Add-In is installed during installation of the Desktop Application. The Desktop Application must be running for the Outlook Add-In to
function.

This application allows users to use the software in 2 user modes; softphone mode (max. 16), and RCC Deskset mode (max. 128) where the user is using the software to control the physical digital phone for media termination. SL-DT-DESKTOP SUITE-1 LIC will be required.

Tuesday, 22 May 2012

NEC Social Network: NEC Phone.org (www.necphone.org)

hi there everyone who has been and seen my blog on NEC SL1000. finally i'm back, my account was hijack for the past few months, that was why i didn't managed to post new articles on NEC SL1000. now that i have gotten back my account, i will be doing so.

btw i stumbled upon a new website (www.necphone.org) which strives to promote NEC voice systems as a whole. hmm it seems like a good deal, go check it out and make contributions to this social network made for NEC voice system installers.

Monday, 12 December 2011

NEC SL1000: VRS Upload / Download

http://www.fileserve.com/file/E72rXPt/SL1000 VRS Upload Download.pdf

For NEC SL1000 it comes with a user-friendly interface for the installer to upload/download the VRS messages (prompts). As you might have already know, the CF card used for NEC SL1000 cannot be viewed using a standard Windows-OS. Whereas for the previous models (Aspila EX / Aspila Topaz), you can simply view the files inside the CF card using Windows-OS.

Using the WebPro interface (login name: user1  password: 1111) you can perform upload / download of VRS messages. And one thing very nice is that you can use the VRS message for the MOH which your customer can choose (bear in mind that the music file is owned by the customer, corporate music. Copyright infringement issues).

Thursday, 8 December 2011

NEC SL1000: Desktop Suite (Software Download)

http://www.fileserve.com/file/dSpJ5Pa/SL_Desktop_UK_100.zip

Ok enough said. Download the installation package to test drive this application; NEC SL1000 softphone.
Although it has the same application name for SV8100, it is totally different (in terms of functionality, GUI)....