NEC SL1000: Hotel Features & Room Status Printout

NEC SL1000 supports small boutique hotel/motel deployment less integration with PMS. Below shows you the supported hotel features;

•Check-In / Check-Out

•Wake-Up Call

•Message Waiting

•Do Not Disturb (DND)

•Single Digit Access

•Toll Restriction Class Change for each Room

•Room to Room Call Restriction

•Room Status Indication on DSS Console

•Room Status Output

•Room Monitoring by SLT

Connecting a PC to the NEC SL1000 we are able to have a room status output which shows the following information; 

Check-Out Information

•Wake-Up Call No Answer Information

•Room Status Information (MW, DND, etc)

Below is a sample room status printout;

Room Status List           --------     07/12/2012 22:37

Room Clean(Occupied) --- Check In

 201      

Room Status List           --------     07/12/2012 22:37

Room Clean(Occupied) --- Check In

Room Clean(Vacant) --- Check Out

 202     , 203     , 204     , 205     , 206      

Maid Required

Maid in Room

Inspection Required

END

Calling Class List         --------     07/12/2012 22:37

Room to Room Barring

Outside Call Class

 201     -01, 202     -02, 203     -02, 204     -02,

 205     -02, 206     -02 

END

DND and Clean Up Check     --------     07/12/2012 22:37

Do No Disturb

Clean Up Check

END

Message Service List       --------     07/12/2012 22:37

END

Wake Up Call List          --------     07/12/2012 22:37

END

NEC SL1000: Virtual Private Network (VPN) to Support Remote Users

•2 possibilities over here to setup the VPN for your NEC SL1000 to support remote users;

•Get a local VPN service with local Telcos

–Advantage

•Single running cost

•Routers provided by telco

•Service Level Agreement (SLA) guaranteed, meaning voice quality is good

–Disadvantage

•Slight higher monthly recurring cost

•Setup the VPN yourself using VPN routers

–Advantage

•Only makes use of the customer existing internet connection

•Cheaper monthly recurring cost (paying only for the internet access)

–Disadvantage

•Need to configure the VPN router yourself

•No SLA guaranteed. Meaning voice quality sometimes good, other times bad  

•VPN router will be part of your maintenance service

•

Setup NEC SL1000 Virtual Private Network (VPN) to support Remote Users (Gateway-to-Gateway, Client-Gateway) 

NEC SL1000 Hotel

NEC SL1000 is well suited for deployment in budget/boutique hotel/motel. It does comes with hotel features like check-in/check-out, room cutoff,wake-up call, single digital dialing (one-touch), message waiting, room to room calling restriction, toll restriction, room status, room status printout, dss console monitoring (for hotel operator, front desk personnel), do not disturb.

Things to take note of;

• License: NEC SL1000 Hotel license is required 
• Operator DSS console: Take note that although in total there are 60keys in the 60keys-DSS console, the last row cannot be used for room extension (where you can check the message waiting status, wake-up call status, room status)
• Integration to PMS: NO (NEC SL1000 in hotel mode works as a standalone hospitality solution for budget hoteliers where all hotel features relating to NEC SL1000 needs to be done from the phone set itself). For example when a guest checks in, the front desk personnel need to lift up the handset or speaker mode, dial a service code (738 for check-in, 739 for check-out) and then this guest is checked in. Once the guest is checked to the room, the NEC SL1000 system will record down the check-in time, change the toll restriction class and room status.  

NEC SL1000: Link up 2 x NEC SL1000 using IP

In terms of integration with NEC platforms or other vendors here are the possibilties for NEC SL1000;

• TDM - FXS/FXO, ISDN T & S Point
• IP - SIP trunk

In order to link up 2 x NEC SL1000 systems by IP connectivity, SIP trunk is the only way to achieve this setup. 

Below shows you what are the program commands required =>

As the SIP trunk setup is mirror on both SL1000 (only the IP address pointing, numbering is different) i will only give the config for 1 side.

1. Basic Setup for IP Trunk

PRG10-40-01: Set to 1

PRG10-40-02: Set it to minimum 4 (you will need your 4 x SIP trunk over here)

PRG10-03-02: Set to 1:SIP

2. Setup the SIP trunk

PRG10-12-09/10/03: Define your ip address, subnet mask, default GW

PRG84-26-01: Assign the ip address for the DSP resources (1 ip address per 16 dsp)

PRG10-17-01: Set to 2:Manual

PRG10-17-02: Define the ip address (same as your voip card ip address)

PRG10-18-01: set it to 11 (12 for the other system)

PRG10-23-01: set it to 1:yes

PRG10-23-02: point to the other system ip address

PRG10-23-04: set 12 (when user dial 12, it will point to this sip trunk)

PRG10-28-04: set it to 11 (12 for the other system)

PRG10-29-14: set to 0

PRG84-14-07/08: set it to 1800

do the same setup for the other NEC SL1000 system.

test it out by trying to make call across.

NEC SL1000 Desktop Suite Manual

Download NEC SL1000 Desktop Suite Manual
NEC SL1000 Desktop Suite Manual. This manual is details down the basic installation to setup the NEC SL1000 softphone in client mode. Inside this manual it also mention the plugin for Outlook. The Outlook Add-In allows users to make calls, End Call, Conference, Transfer, and perform screen pops through the Contacts folder within MS Outlook using the NEC Desktop application. The Outlook Add-In is installed during installation of the Desktop Application. The Desktop Application must be running for the Outlook Add-In to
function.

This application allows users to use the software in 2 user modes; softphone mode (max. 16), and RCC Deskset mode (max. 128) where the user is using the software to control the physical digital phone for media termination. SL-DT-DESKTOP SUITE-1 LIC will be required.